Terms of Service
REVNET LTD · Company number 17054158 · Registered in England and Wales
Effective: 9 October 2026 · Version 1.7 (9 October 2026)
What changed in 1.7. SOS: a helper who offers a hand opens a private chat with you, and your exact location and phone number go only to a helper you send them to (12.1, 12.7, 12.12B, 17.5). Emergency numbers are no longer UK-only (4.3, 9.8, 12). Stolen-vehicle reports: the country of the plate, an optional private VIN, a rough area instead of the exact place, adding a police reference later, and the emails we send you (15).
1. About these Terms
1.1 RevNet is operated by REVNET LTD, a company registered in England and Wales under number 17054158, whose registered office is at Unit 29 Highcroft Industrial Estate, Enterprise Road, Horndean, Waterlooville, Hampshire, PO8 0BT ("RevNet", "we", "us", "our").
1.2 These Terms of Service ("Terms") govern your use of the RevNet mobile application, the website at revnet.club, and any related services (together, the "Service").
1.3 By creating an account, or by using the Service without one, you agree to these Terms. If you do not agree, do not use the Service.
1.4 These Terms should be read with our Privacy Policy and Community Guidelines, both of which form part of your agreement with us. Where you use the Service in connection with a business, any separate terms you agree with us for a business or trade account also apply.
1.5 General enquiries: hello@revnet.club. Legal, privacy and content matters: legal@revnet.club.
2. Eligibility and age
2.1 You must be at least 16 years old to create a RevNet account.
2.2 How we apply this. When you create an account you confirm that you are 16 or over. We rely on that confirmation. We do not use age-estimation or age-verification technology. If we are told, or otherwise become aware, that an account belongs to someone under 16, we will close it and delete the associated data.
2.3 Buying and selling through the Marketplace is restricted to users aged 18 or over — that includes making an offer, listing an item, messaging a seller about a listing and revealing a seller's phone number. You are asked to confirm this separately the first time you do any of them.
2.4 Selling event tickets and receiving payouts require a Stripe Connect account. You complete Stripe's identity and bank verification in the app, and Stripe applies its own minimum age and identity checks during onboarding.
Payment processing services for organisers are provided by Stripe and are subject to the [Stripe Connected Account Agreement](https://stripe.com/connect-account/legal), which includes the Stripe Terms of Service. By agreeing to these Terms, or by continuing to operate as an organiser on RevNet, you agree to be bound by the Stripe Services Agreement, as it may be modified by Stripe from time to time. As a condition of RevNet enabling payment processing through Stripe, you agree to provide RevNet accurate and complete information about you and your business, and you authorise RevNet to share it and transaction information with Stripe.
2.5 You must have legal capacity to enter a binding contract, must not be barred from using the Service under any applicable law, and must not have been previously removed by us.
2.6 If you are under 18. Do not arrange to meet anyone you have met through RevNet without telling a parent or guardian where you are going. Do not share your home address. Do not share your precise location with anyone you have not met in person.
3. Your account
3.1 Provide accurate information when you register, and keep it current.
3.2 You are responsible for everything that happens under your account. Keep your sign-in secure and tell us at hello@revnet.club immediately if you believe someone else has access.
3.3 One personal account per person. Trade and business accounts are separate and subject to their own terms at the point of purchase. You may not transfer your account.
3.4 You may delete your account at any time from Settings. Deletion is permanent — clause 23 explains what happens to your content.
3.5 We may require you to verify your email address or phone number before using certain features.
4. What RevNet is — and is not
4.1 RevNet is a platform. We provide tools that let members create and share routes, organise and attend events, discover places to visit, form clubs, list vehicles and parts for sale, find services, report stolen vehicles, and request help from other members.
4.2 We are not a party to what happens between members. Except where these Terms say otherwise, we do not:
(a) vet, verify, screen or background-check members;
(b) inspect vehicles, parts or any other item;
(c) verify that a seller owns what they are selling;
(d) verify that a service business is competent, insured or licensed;
(e) supervise, organise, host or attend any event, drive, meet or convoy;
(f) provide roadside assistance, recovery, breakdown cover or emergency services;
(g) act as insurer, broker, agent, escrow provider or payment intermediary for member-to-member sales.
4.3 We are not an emergency service. See clause 12. In an emergency, call your local emergency number (for example 999 in the UK, 911 in the US, 112 across the EU).
4.4 We are not a navigation authority. See clauses 7 and 7A. Most routes are created by members, some are added by us from public information, and roads change.
4.5 Where the Service displays the result of an automated lookup or comparison — including a registration lookup or a comparison against our community stolen-vehicle register — that result is informational only. It is not a verification of the item, the seller, or anyone's right to sell. It does not replace checks you should make yourself.
4.6 Content we add ourselves. Most of what is on RevNet is added by members. Some of it is added by us, from information the organiser, business or venue has published itself or from other public sources — including event listings, places (circuits, museums, hangouts and photo spots), business listings, routes, descriptions, opening hours and photographs.
(a) We add it in good faith and with reasonable care, but we do not check it with the organiser, business or venue, and it can be wrong, incomplete or out of date. Details change: events move, prices change, places close, opening hours vary. Check with the organiser, business or venue before you travel, book or pay.
(b) Adding a listing does not mean we run, recommend or endorse it. The organiser of an event, and the operator of a business or place, remains responsible for it in every respect — clauses 4.2, 11, 13.1A and 13.2 apply exactly as they do to anything a member adds.
(c) Where we do not know a price, we say so (for example "Not listed") rather than show one. An event shown without a price is not a free event unless it says so.
(d) If a listing is about you, your event, your business or your place, you can claim it in the app ("Claim this place" / "Claim this event"), ask us to correct it, or ask us to remove it, at legal@revnet.club. We act on genuine requests promptly.
(e) Claims. When you claim a place, an event or a business you confirm that you run it or are authorised to act for whoever does, that what you send us is accurate, and that you own or have the right to licence any photograph you provide; clause 6 applies to it as Your Content. We review every claim and may refuse one. An approved claim lets you update the listing as the app allows; it does not transfer ownership or control of the listing to you, and we may still edit or remove it under these Terms.
5. Acceptable use
Our Community Guidelines set out in plain terms what is and is not acceptable, and form part of these Terms.
5.1 You agree not to use the Service to:
(a) break the law, or encourage or help anyone else to;
(b) harass, bully, threaten, stalk, impersonate or intimidate anyone;
(c) post content that is defamatory, obscene, hateful, discriminatory, or that incites violence;
(d) post content that sexualises or endangers a child;
(e) share another person's personal information without their consent — home addresses, phone numbers, vehicle registrations, workplaces or precise locations;
(f) publish, promote or glorify dangerous or unlawful driving, including racing on public roads, speeding, street takeovers, stunt riding on the highway, or driving under the influence;
(g) organise or promote an unlawful gathering or road event;
(h) list or sell anything prohibited under clause 14;
(i) make a false stolen-vehicle report;
(j) defraud or attempt to defraud another member;
(k) scrape, crawl, harvest or systematically extract data from the Service;
(l) reverse engineer, decompile or attempt to derive the source code;
(m) circumvent any access control, rate limit, moderation measure or security feature;
(n) upload malware, or interfere with the operation of the Service;
(o) send unsolicited commercial messages;
(p) create an account for anyone else.
5.2 Driving. You alone are responsible for operating your vehicle safely and lawfully. Do not interact with the Service while driving or riding. Set up any navigation or convoy before you set off. The speed limit, the conditions and the law take priority over anything the Service shows you.
5.3 Behaviour at meets, events and destinations. Most meets happen in pub car parks, on seafronts and outside cafés, in places where residents and businesses tolerate them on sufferance. Whether they continue to exist depends almost entirely on how people behave at them.
When attending anything you found through RevNet, you agree to:
(a) obey the law, including on noise, exhaust modifications, parking and antisocial behaviour;
(b) respect the venue, its staff, its customers and its neighbours;
(c) park considerately and not obstruct access, residents or other vehicles;
(d) not perform, encourage or film revving, burnouts, donuts, wheelspin, wheelies or any similar display on a public road or in a public car park;
(e) leave no litter;
(f) leave when asked to by the venue, a landowner or the police.
5.4 Private land and access. Some routes and destinations may cross private land, restricted byways, or roads with seasonal or vehicular restrictions. RevNet does not and cannot reliably tell you where private property begins. You are solely responsible for establishing that you have a right to be somewhere before you go, and for obtaining any permission required. Do not trespass.
5.5 We may remove a listing, route or destination whose use is causing a nuisance, and may close the account of anyone whose conduct at a meet brings a venue, other members or RevNet into disrepute.
5.6 We may remove content, restrict features, suspend or close an account where we reasonably believe this clause has been breached. Clause 23 explains how.
6. Your content
6.1 "Your Content" means anything you upload, post or submit: photographs, routes, listings, posts, comments, reviews, messages, vehicle details, club and event information.
6.2 You keep ownership. Your Content is yours.
6.3 The licence you give us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for formatting and display), publish and distribute Your Content for the purposes of operating, promoting and improving the Service. It lasts as long as your Content is on the Service and ends when you delete it, except:
(a) where another member has saved, shared or retained a copy;
(b) where we must keep a copy for legal, regulatory or dispute purposes;
(c) in backups, until overwritten on our ordinary cycle.
We do not sell Your Content, and we do not licence it to third parties for their own purposes.
6.4 Your warranties. You confirm that you own Your Content or have the right to post it; that it does not infringe anyone's intellectual property, privacy or other rights; and that it does not breach clause 5.
6.5 Photographs of other people and their vehicles. Take care with images from meets and events. Do not post images identifying someone who has asked you not to, and blur or crop other people's registration plates where you can.
6.6 Anything you publish can leave RevNet. It can be seen, copied, screenshotted, cached, downloaded or stored by others, including search engines and people who do not use RevNet. Deleting it here does not remove copies others already hold. Do not post anything you would not be comfortable being permanently public — including photographs showing your home, your driveway, your registration, or where a vehicle is kept.
6.7 What we check before publication. Business listings are reviewed before they go live (11.1A). Everything else is published without review by a person, although public text is checked automatically when you save it and refused if it contains a slur or the worst kinds of abuse (Community Guidelines, "How we moderate"). We rely on member reports and on our own monitoring. Publication does not mean we endorse anything.
6.8 Reporting. Every piece of content and every profile has a report function. We review reports and act where content breaches these Terms or the law. You can also write to legal@revnet.club.
6.9 We may remove Your Content where we reasonably believe it breaches these Terms or the law, or exposes us, a member or a third party to risk.
7. Routes
7.1 Members create routes by drawing them on the map or uploading a GPX file. Routes may be kept private or published.
7.2 Most routes are created by members, and some are added by us from public information (4.6). Whoever added a route, we do not check that it is legal to drive, suitable for your vehicle, passable, safe, or currently open. Roads close, surfaces change, restrictions are introduced, and private land is private.
7.3 Before following a route, satisfy yourself that it is appropriate for you, your vehicle, the conditions and the law. Distance, duration and difficulty are estimates.
7.4 A road being described as enjoyable is not an invitation to drive dangerously.
7.5 Navigation. Turn-by-turn navigation is an aid, not an instruction. Obey signs, markings and the law. Do not follow a manoeuvre that would be unsafe or unlawful.
7.6 Green lanes and other unsurfaced routes. A route marked as a green lane, or one that leaves tarmac, may be unsurfaced, rutted, flooded, narrow or steep, and may be shared with walkers, cyclists and horse riders. Whether you may legally drive or ride it is your responsibility. Public vehicular rights vary and change; a byway can be closed or restricted by a traffic regulation order, seasonally or permanently; and land that is not a public right of way is private. Check the current legal status and any restrictions before you set off, make sure your vehicle, tyres and experience are suitable, and turn back if they are not.
7A. Places
7A.1 The Service lists places — circuits, museums, hangouts and photo spots — with details such as a description, opening hours, a website and photographs. Many are added by us from public sources (4.6); others by members or by the place itself.
7A.2 Check before you go. We do not warrant that a place is open, accessible, safe, lawful to visit, or as described. Opening hours are a guide only and are shown with the date we last checked them where we know it. Circuits are generally open only on event and track days, and a circuit being listed does not mean you may drive on it. Mountain passes and other photo spots may be closed by weather, season or works, and may be on private land or in places where stopping is restricted. Check with the place, or the relevant authority, before you travel.
7A.3 Stopping and taking photographs. Stop only where it is safe and lawful. Do not obstruct a road, a junction, an entrance or a passing place. Respect private land and any signs or instructions from the owner or the police.
7A.4 A listing is not a recommendation. We do not inspect, operate, endorse or have any relationship with a place because it is listed. Reviews of a place are members' opinions (clause 11.3 applies to them).
7A.5 Photographs of places may be member uploads, photographs supplied by the place through an approved claim, or openly licensed photographs credited to their authors (21.6).
8. Navigation
8.1 The Service provides turn-by-turn navigation along a route or to a destination you choose. Directions are generated by a third-party mapping provider from data we do not control.
8.2 The road takes priority over the screen. Road signs, markings, signals and the law govern, always. Where the Service and the road disagree, the road is right. Do not make a manoeuvre because the Service told you to.
8.3 Set it up before you set off. Do not enter a destination, change a route or interact with navigation while driving or riding. Clause 5.2 applies.
8.4 We do not warrant that directions are accurate, current or suitable. Roads change, close and reverse direction. Restrictions on width, height, weight, access and vehicle type may not be reflected. A route suitable for a car may be unsuitable for a motorcycle, and one suitable in summer may be impassable in winter. Satisfy yourself that a road is appropriate for your vehicle and the conditions.
8.5 It can fail. Navigation depends on your device, its battery, mobile signal, a GPS fix and a third-party service. Any of these can be lost mid-journey. Do not set out relying on it as your only means of finding your way.
8.6 Speed limits shown are indicative only. Where the Service displays a speed limit it is drawn from third-party data that may be wrong or out of date. The limit on the sign is the limit.
9. Convoys and live location
9.1 A convoy lets a group see each other's live positions while travelling together.
9.2 Sharing your position is voluntary. It runs only when you turn it on, can continue while your screen is locked where your device allows it (clause 18.3), and stops when you leave the convoy or turn sharing off.
9.3 Who can see you. Only members of a convoy you have joined, and only while your sharing is on.
9.4 Think about who is in the group. A convoy may include people you have not met. Do not share your location with a group you are not comfortable with, and leave when you are done.
9.5 Convoys are not organised or supervised by us. We do not vet participants, plan the drive, set a pace, or take any role in what happens. Driving in company is a decision you make and a risk you accept.
9.6 Nothing in a convoy is an instruction. Do not attempt to keep up with another member. Do not follow another vehicle through a junction, a signal or a manoeuvre because the Service shows them ahead. Drive to the conditions, the law and your own judgement, and let the group wait.
9.7 No warranty of delivery. We make no representation that your position will reach convoy members, that theirs will reach you, or that any position shown is current or accurate. The feature may not work at all without mobile signal or a GPS fix.
9.8 Do not rely on it to find someone. If a member of your group is missing, overdue, or you believe they have come off, call them. If you cannot reach them and you are concerned for their safety, call your local emergency number (for example 999 in the UK, 911 in the US, 112 across the EU).
10. Clubs
10.1 Members may create and join clubs. A club may be open, approval-based or invitation-only.
10.2 Founders and administrators are responsible for their club: who joins, what is posted, and anything they organise. We are not.
10.3 Where a club organises a drive, meet or event, that activity is organised by the club. Clause 13 applies to ticketed events.
10.4 Content in a private club is visible to its members, who can screenshot and share it. Treat anything you post as capable of leaving the club.
10.5 We may remove a club, its content, or an administrator where these Terms are breached.
10A Forums. Forum posts and comments are Your Content under clause 6 and are subject to clause 5 and the Community Guidelines. A forum is public within the Service: anything you post can be seen by any member, and by anyone at all where the forum is publicly readable. We do not moderate every post in advance — clause 23 applies, and clause 6.4's removal rights apply to forum content exactly as they do to everything else.
11. Services directory and reviews
11.1 The Service includes a directory of garages, specialists and other businesses. Listings may be created by us, submitted by members, or claimed and managed by the business.
11.1A Listing review. A business listing submitted by a member is reviewed before it appears, usually within two working days, and changes to it may be reviewed again. Review checks only that the listing appears to be a genuine motoring business and meets these Terms; it does not check qualifications, insurance, licensing, competence or trading status, and clause 11.2 applies in full. We may decline, hide or remove a listing, or remove a business's ability to reply to reviews, where we reasonably believe it is inaccurate, misleading, not a genuine business, or in breach of these Terms.
11.2 We do not vouch for any business. We do not check qualifications, insurance, licensing, competence or trading status. A listing is not a recommendation.
11.3 Reviews are the opinion of the member who wrote them, not ours. We do not verify that a reviewer was a customer.
11.4 Writing a review. Base it on your own genuine experience. Do not post a review that is false, that you were paid to post, or that concerns a business you have not dealt with. Do not review your own business or a competitor's.
11.4A How we deal with fake reviews. We do not allow fake reviews or reviews with a hidden incentive: a review that is not based on a genuine experience, that was written or paid for by the business, a competitor or anyone acting for them, or that was given in return for a reward, discount or other benefit. A business may not offer anything in return for a review, or for changing or removing one. Each member may post one review of each business, place or route, and a business cannot review its own listing. Anyone can report a review from the review itself; we look at reports and remove reviews we reasonably believe are fake, and we may restrict or close accounts that post or commission them. We do not verify that a reviewer was a customer.
11.5 If you are a business you may respond to a review. If you believe a review is false, defamatory or not from a genuine customer, report it at legal@revnet.club.
11.6 Quote requests are passed to the business. What follows is between you and them.
12. SOS and roadside assistance
RevNet is not an emergency service. In an emergency, call your local emergency number (for example 999 in the UK, 911 in the US, 112 across the EU).
12.1 The SOS feature lets you alert nearby members that you need help, and lets members offer help to others. A member who offers a hand opens a private chat with you. Each helper has their own chat with you; other helpers cannot see it.
12.2 It is not emergency services, breakdown cover or recovery. We do not dispatch anyone. We do not employ, contract, vet, insure, train or supervise anyone who responds. We are not a party to any arrangement between you and someone who helps you.
12.3 Nobody may come. Alerting members does not mean help is on the way. There may be no members nearby, none available, or none willing. The Service tells you honestly what has happened, including where nobody was notified. Do not rely on it.
12.4 In a life-threatening situation, call your local emergency number first (for example 999 in the UK, 911 in the US, 112 across the EU). The Service asks whether your situation is life-threatening and directs you to the emergency services if it is, showing the number for where you are. Use it. Injury, fire, a road obstruction, a suspected crime and a medical emergency are matters for the emergency services.
12.5 It depends on things that can fail. SOS depends on your device, your battery, your mobile signal, your GPS fix, and on other members happening to be nearby, having notifications enabled, being available, and choosing to respond. Any of those can fail, and most are outside our control and yours.
12.6 Make other arrangements too. Tell someone your route and when you expect to arrive. Carry breakdown cover — you can save its details in SOS so they are to hand. Keep your phone charged. Treat RevNet as one more thing that might help — never as the thing you are depending on.
12.7 If you request help. Members who could help see the problem you describe, your vehicle, roughly how far away you are, an estimated drive time and the town or area you are in — not a map and not your exact position. Anything more is your choice: in your private chat with a helper you may send them your exact location and your phone number, and only that helper sees them. Send them only to someone you are comfortable with. You are not obliged to share anything.
12.8 If you offer help. You do so voluntarily and at your own risk. Assess the situation before you approach. Do not attend a scene you are not equipped for. Do not put yourself in traffic, in danger, or somewhere you cannot leave. You are responsible for your own safety and for anything you do or advise.
12.9 Meeting a stranger. Both parties are meeting someone they do not know, often somewhere isolated. Tell someone where you are going. Stay in a public place if you can. Leave if you are uncomfortable.
12.10 No warranty of competence. A member offering help is not a qualified mechanic, recovery operator or first aider unless they happen to be. Work done or advice given is between you and them.
12.11 We accept no liability for any loss, injury, damage or cost arising from a request for help, a response to one, or the absence of any response. Nothing in this clause excludes liability that cannot lawfully be excluded.
12.12 Rating a helper, and being rated. After a request is resolved, the person who asked for help may rate the members who responded. Ratings are averaged into a score shown publicly on that member's profile, alongside the number of people they have helped.
12.12A What a rating is and is not. It is one member's opinion of one encounter. It is not a qualification, a verification, a safety assurance, or a statement by us about anyone's competence — clause 12.10 applies in full, whatever a score says. A high score does not mean a member is a qualified mechanic or that it is safe to meet them; a low score does not mean they did anything wrong.
12.12B Only people you actually helped can rate you. A rating can only be given by the member who raised the request, only for members who offered a hand with it, and only once it is resolved. You cannot rate yourself, and nobody can rate you for a request they were not part of.
12.12C What the member you rate can see depends on the rating. Everyone else ever sees only the average and the count — never an individual rating. What the rated member sees is:
- 4 or 5 stars: the score, your comment and your name. A compliment is worth attributing, and nobody needs protecting from praise.
- 3 stars: the score and your comment, without your name.
- 1 or 2 stars: the score only. Your comment and your name go to our moderators and are never shown to the member you rated. A low rating with something written on it is closer to a report than a review, and we treat it as one.
⚠ A COMMENT CAN STILL IDENTIFY YOU EVEN WHERE YOUR NAME IS HIDDEN. "The driver of the blue estate who came out at 2am" names somebody as surely as a profile does, and we cannot edit that out without rewriting what you said. Where you need to raise something rather than describe it, report it to us — that route is private to moderators, and it is the right one for anything you would not want traced back to you.
12.12D If you think a rating is unfair. Tell us and we will look at it. We may remove a rating that is retaliatory, discriminatory, given in bad faith, or given by someone the rater never actually met. We will not remove one simply because you disagree with it. Removing a rating recalculates the score.
12.12E It follows the account. Your score is part of your profile: deleting your account deletes it, and we may remove or reset it where an account is suspended. You cannot opt out of being rated while using SOS — a reputation nobody can see is not a reputation, and the feature depends on it. The way to stop being rated is to stop offering help, which you may do at any time.
13. Events and ticketing
13.1 Members and clubs may create events, free or ticketed.
13.1A We do not run events, and we do not check them. We do not organise, host, supervise, inspect or attend any event listed on RevNet, and we do not check that an event is accurately described, safe, lawful, licensed, insured, or suitable for you or your vehicle. Listing an event is not a recommendation of it or of its organiser. Clauses 4.2, 24.2 and 24.4 apply.
13.1B Events we list. Some events are added by us from information the organiser has published (4.6). The organiser is responsible for them exactly as for any other event. Where tickets are sold elsewhere, clause 13.4H applies and the organiser's own terms govern the sale. An organiser can claim an event in the app ("Claim this event") to provide their own poster, or ask us to correct or remove it at legal@revnet.club.
13.1C Posters. Where an event has no poster of its own, the Service draws one from the event's details over a photograph chosen by us, which may be an openly licensed photograph credited to its author (21.6). A drawn poster is not supplied or approved by the organiser. An organiser's own poster always replaces it.
13.2 The organiser runs the event, not us. The organiser is responsible for the event, its safety, its lawfulness, the venue and any arrangements with its owner, any permissions, licences or insurance required, and for delivering what was advertised.
13.3 Ticket sales and fees. The organiser sets the ticket price and receives 100% of it. We provide the ticketing mechanism; payment is processed through Stripe.
The price you see is the price you pay. Every ticket price shown on RevNet — on event cards, in lists, on the event page and at checkout — already includes our booking fee. The booking fee is 7.5% of the ticket price plus 30p per ticket (or the equivalent in the currency of sale), together with an amount to cover card processing; at checkout we show it as a separate line beside the ticket price so you can see what it is. Nothing is added after that. Where an event has more than one ticket type, the event page shows the price "From" the lowest all-in price. RevNet is not VAT-registered, so no VAT is charged on the booking fee.
13.3A Our role. The organiser is the seller of the ticket and the contract for admission is between you and the organiser. RevNet acts as the organiser's agent for the limited purposes of collecting payment from you and handling refunds on the organiser's behalf, through Stripe. We are not the organiser, we do not run the event, and we do not decide who is admitted. Your rights in relation to the event itself are against the organiser.
13.4 Refund policies. Every ticketed event carries a refund policy chosen by the organiser, shown before you buy. It is one of:
- No refunds;
- Refundable until 24 hours before the event starts; or
- Refundable until the event starts.
13.4A If you ask for a refund. Where the policy allows it, you are refunded the ticket price. The booking fee and the card processing fee are not refundable — they pay for a sale that took place.
13.4B If the organiser cancels, or you cannot be admitted through no fault of your own. You receive a full refund, including all fees. This applies where an organiser cancels an event, and where you hold a valid ticket and are not admitted for a reason that is not your fault — for example the event is oversold, or the organiser refuses entry to a valid ticket holder without good reason.
When an event is cancelled, we refund every ticket automatically — you do not need to ask, and the event's refund policy does not matter. We start the refunds as soon as the event is cancelled and tell you when yours has been made. Where you were not admitted through no fault of your own, ask the organiser or contact us (13.4D).
It does not apply where you are refused entry because of your own conduct, because you arrived too late, or because you did not meet conditions the organiser set and showed before you bought. In those cases the event's refund policy applies as normal.
13.4C If an event is postponed or significantly changed. A postponed event is not cancelled, so it is not refunded automatically: you choose. From the moment an event is postponed until it takes place on its new date, you can take a full refund, including all fees, from your ticket in the app — whatever the event's refund policy. While no new date has been set, that stays open for as long as it takes.
Where an organiser moves an event to a materially different place, or changes it significantly from what was advertised, and you do not accept the change, you are also entitled to a full refund, including all fees — contact us (13.4D) and we will arrange it.
13.4D How refunds are paid. We collect ticket payments and issue refunds through Stripe on the organiser's behalf. Refunds go back to the original payment method — we cannot send them anywhere else. We pay a refund within 14 days of it becoming due, and it usually appears in 5 to 10 working days, depending on your bank or card issuer. Where a refund is due, the ticket price is recovered from the organiser.
If a refund you are owed has not reached you within 14 days, or an event has been moved or significantly changed and you want your refund, contact hello@revnet.club with your ticket details and we will arrange it.
13.4E If you are an organiser and you cancel. Every buyer receives a full refund, including all fees. Cancelling starts those refunds automatically — there is no separate step, and you cannot cancel without them.
You will not receive the ticket money. We return the ticket price to the buyer out of your Stripe account. If Stripe has already paid that money out to you, returning it can leave your Stripe balance negative, and Stripe recovers a negative balance from the bank account linked to your Stripe account. That is money you were paid for tickets that no longer exist being returned to the buyer — it is not a charge by us.
RevNet's fee on those tickets is not recoverable from the buyer, and you are responsible for it. The buyer is refunded everything they paid, so the whole of our fee goes back to them: the 7.5% commission, the 30p per ticket, and the card processing costs (or the equivalent in the currency of sale). We may recover it by deducting it from your future ticket sales, and you can settle it by card at any time. We do not charge you separately for it, and we do not instruct a debit to your bank account for it.
This applies in the same way to every full refund that follows something you did or chose. That includes a refund under 13.4C after you postpone or significantly change an event, a refund under 13.4B where a buyer could not be admitted through no fault of their own, and any other refund you choose to give in full — for example where a buyer asks you directly, where they bought twice by mistake, or where you made an error with their booking. In each case the buyer receives everything they paid, including our fee, and our fee on those tickets is yours.
We show you the amount before you cancel, and you can see what you owe at any time in your payout settings. The commission and the 30p are exact; the card processing part is an estimate quoted at the worst case, so the real figure is usually a little lower.
13.4F Chargebacks and disputes. Where a buyer disputes a ticket payment with their bank or card issuer, the bank takes the money back while it decides. Nothing is taken from you while a dispute is open.
If the dispute is decided against us, you are responsible for the ticket money you were paid for that ticket, and nothing more. We recover it by taking that money back. The bank takes back more than we ever transferred to you — the difference is RevNet's own fee on the sale — and we waive our fee rather than recover it from you. If your Stripe balance does not cover what we take back, Stripe recovers the shortfall from the bank account linked to your Stripe account.
If the dispute is decided in your favour, we recover none of the disputed amount from you.
Stripe charges a fee for a dispute, and that fee is yours. We add it to your balance and recover it by deducting it from your future ticket sales, or you can settle it by card. We do not charge you separately for it. Where Stripe returns that fee to us because the dispute was decided in your favour, we do not charge it to you — we only ever pass on what Stripe actually took.
We pass on any evidence you give us, together with what RevNet records about the ticket. We do not control the outcome and we cannot guarantee one, and banks do not explain their decisions.
13.4G Tax on your ticket income is yours. You are responsible for determining, reporting and paying any tax due on money you receive through RevNet ticketing, including VAT if you are or become VAT-registered. We do not give tax advice and we do not account for your tax.
13.4H Paid events sold elsewhere. If tickets for your event are sold somewhere other than RevNet, say so when you list it and give the price a member will actually pay. RevNet is not the seller of those tickets, takes no fee on them and is not responsible for their sale; the organiser's own terms apply. Do not ask members to pay you outside RevNet for tickets that are on sale through RevNet ticketing. We may remove events that do.
13.4I When you are paid. When a ticket is sold, Stripe transfers the ticket price to your own Stripe account, and Stripe pays it out to your bank on its normal schedule for your account. You can see that schedule in your Stripe dashboard.
13.5 Consumer cancellation rights. Where you buy a ticket as a consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not give you a 14-day right to cancel a ticket for a leisure event on a specific date (regulation 28(1)(b)). Your refund rights are those in clauses 13.4 to 13.4E, and your rights against the organiser are unaffected.
13.6 Attending. Driving events, meets, shows and track days carry risk. You attend at your own risk and are responsible for your conduct, your vehicle's condition and roadworthiness, your insurance, and any conditions the organiser sets.
Nothing in this clause, or anywhere else in these Terms, limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit — see 25.1.
13.7 Track days and closed-road events carry significant risk of injury and vehicle damage. Ordinary motor insurance is unlikely to cover you. Satisfy yourself about cover and about the organiser's arrangements before you attend.
13.8 We may remove an event that breaches these Terms or that we reasonably believe to be unlawful or unsafe.
13.9 Age-restricted events. An organiser may mark an event 18+. Where they do, it is shown before you buy and the organiser is responsible for checking age on the door. RevNet does not verify any attendee's age and does not hold dates of birth.
Being refused entry at an 18+ event because you cannot show you are 18 or over is not a refusal through no fault of your own under 13.4B, and the event's refund policy applies as normal.
13.10 One ticket per person, and tickets are not transferable.
Each order is for one ticket, of one ticket type, for you. Your account can hold one ticket for each event. Anyone coming with you needs their own RevNet account and their own ticket — there is no way to buy a ticket for someone else.
A ticket is issued to the account that bought it and cannot be moved to another account. There is no way to transfer a ticket to another person's account, and reselling a ticket is not permitted. If you cannot attend, ask for a refund under the event's refund policy (13.4).
If you buy a ticket from anyone other than through RevNet, you have not bought a ticket. Nothing reaches your account, you will not be admitted on it, and neither RevNet nor the organiser owes you a refund. An organiser may refuse entry where a ticket has been offered for resale.
13.11 What other people can see.
Other members can see that you are going to an event — your display name, your photo and your username — unless you turn off "Show events I attend" in your settings. Turning it off hides your attendance from everyone except the organiser and their scanners.
The organiser, and anyone they appoint to scan tickets, can always see your display name, your username, the vehicle you said you are bringing, which ticket you bought, and whether and when you were checked in. They can export that list. They are not given your email address, your phone number, or your payment details.
Nobody but you can see your ticket's QR code. It is the code that admits you, and it is shown only to you, on your own ticket.
An organiser may use what they see only to run that event. They may not export it for their own use, add you to a mailing list, sell it, or keep it outside RevNet after the event. This applies to every organiser, whether or not the event is ticketed, and clause 20 applies in addition where they are acting in connection with a business.
13.12 Auctions. An event listed as an auction is listed for information only. RevNet is not the auctioneer, does not take part in any sale, and does not take bids or payment for lots. Registration, bidding, the buyer's premium, fees, payment, the condition and description of lots, and collection are all governed by the auction house's own terms, and any contract for a lot is between you and the auction house or the seller. Check the auction house's terms, and inspect any lot, before you bid.
14. Marketplace
14.1 What it is. The Marketplace lets members list vehicles, parts and gear for sale, and lets others find and contact them. It is a listings service.
14.2 We are not a party to any sale. We do not take possession of any item, do not process payment between buyer and seller, and do not act as agent, broker, dealer, auctioneer or escrow provider. Any sale is a contract between buyer and seller alone.
14.3 Payment happens off platform. We do not handle money for vehicle or parts sales, do not hold funds, do not offer escrow, and do not guarantee any payment. Anything you pay a seller is at your own risk and outside our systems.
14.4 Seller obligations. If you list an item you confirm that:
(a) you own it or are authorised by the owner to sell it;
(b) you can pass good title;
(c) your description, photographs, mileage, condition and history are accurate and not misleading;
(d) you have disclosed anything a reasonable buyer would want to know — outstanding finance, insurance write-off category, import or grey-import status, previous significant accident or structural damage, and any known defect;
(e) where you sell in the course of a business, you comply with the Consumer Protection from Unfair Trading Regulations 2008 and the Consumer Rights Act 2015, and you identify yourself as a business seller.
14.5 Prohibited listings. You may not list:
(a) stolen goods, or anything you have reason to believe may be stolen;
(b) a vehicle subject to outstanding finance, unless clearly disclosed;
(c) counterfeit or replica parts presented as genuine;
(d) anything you cannot pass good title to;
(e) safety-critical parts you know or suspect to be defective;
(f) items whose sale is restricted or unlawful, including weapons, devices intended to defeat vehicle security, cloned keys, mileage-correction devices offered for unlawful use, and emissions-defeat devices for road vehicles;
(g) anything you do not have;
(h) a Category A vehicle, or any part, component or material recovered from one. A Category A vehicle must be crushed in its entirety and nothing from it may be salvaged, sold or reused;
(i) a Category B vehicle, or its bodyshell. A Category B shell must be crushed at an Authorised Treatment Facility and may not return to the road. Non-structural components recovered from a Category B vehicle may be listed under Parts, provided the listing states that the donor vehicle was Category B;
(j) a vehicle that is not roadworthy, unless the listing says so clearly. Selling an unroadworthy vehicle without disclosing it is a criminal offence; listing one honestly as spares or repair is not;
(k) airbags, airbag modules, pretensioners, seatbelts, harnesses or any other occupant-restraint component, whether or not you believe them to be serviceable;
(l) devices that cancel, defeat or simulate a seatbelt warning;
(m) any part that is the subject of a manufacturer or DVSA safety recall;
(n) safety-critical parts required to carry ECE or equivalent type approval where that approval is absent, cannot be evidenced, or has been removed;
(o) vehicle registration plates, plate-making equipment, or any item bearing a registration mark you are not entitled to use.
14.5A Write-off status must be declared. Where you list a vehicle you must tell us its insurance write-off status accurately when you create the listing — whether it has been written off and, if so, the category (in the UK, Category S, N, B or A). The question is required and a listing cannot be published without an answer.
On a UK vehicle the listing always shows your answer: 'Not written off (seller's declaration)', the category if it has been written off, or 'Not stated' where no answer is recorded. Elsewhere we show it only where there is something to disclose.
Declaring this inaccurately is a breach of these terms and may be a criminal offence under consumer protection law. This applies whether or not a buyer asks.
14.5B Parts that are not road legal. Some parts cannot lawfully be used on a road vehicle in the UK — a decatted or de-DPF exhaust is the common example, and fitting one causes an immediate MOT failure and may attract DVSA enforcement. You may list such parts for off-road, track or competition use, and you must mark them as such. Marking a part off-road only is a disclosure about the part; it is not an admission of anything by you.
14.5C We do not screen listings. Nothing in 14.5 means we check, filter or vet what is listed. Clause 14.6 applies in full: we do not inspect items and we do not verify sellers. These rules tell you what you may not do; they are not a promise that we will stop you.
14.6 No warranty from us. Listings are as-is. We give no warranty as to the existence, condition, description, roadworthiness, provenance, mileage, title or legality of any item, or as to the identity, honesty or solvency of any member. We do not inspect items and we do not verify sellers.
14.7 Our stolen-vehicle register is not a provenance check. It is built from unverified reports submitted by members. It is not a police check, not a DVLA check, and not an HPI or equivalent commercial check. Absence from our register is not evidence a vehicle is legitimate. Presence on it is not evidence a vehicle is stolen. Before buying, obtain an independent provenance check and verify the V5C, the VIN and the seller's identity yourself.
14.7A The vehicle information panel is not a provenance check either. Where a listing shows data about a vehicle drawn from DVLA and DVSA records — tax and MOT status, dates, recorded mileage at test, and basic specification — it is shown for convenience only.
It is a third party's record of a registration number, not a check of the vehicle in front of you. We do not verify that the plate on a listing belongs to the vehicle in the photographs, that the vehicle is the one described, or that it is not stolen, written off, subject to outstanding finance, clocked, or subject to any claim. Where that panel appears and shows a result, it means a record exists and says what it says. It is not a warranty, a recommendation, an endorsement or a verification by us, and clause 14.6 applies to it in full.
The data is supplied by third parties and may be out of date, incomplete or wrong. We do not control it and are not responsible for it. Do not rely on it in place of your own checks — clause 14.8 applies, and an independent provenance check from a provider who offers one is not something this panel replaces.
14.7B This panel is a UK feature, and its absence means nothing. DVLA and DVSA hold records for GB-registered vehicles only, and there is no equivalent source for vehicles registered elsewhere. A listing with no vehicle information panel is not a listing with something to hide — most often it is simply a vehicle outside Great Britain, or one we hold no record for. Draw no conclusion from its absence, and do not treat its presence as a mark of quality that other listings have failed to earn.
14.8 Buying safely. Inspect in person. Verify documents against the vehicle. Check provenance independently. Meet at the seller's address, not a car park. Do not send money for something you have not seen. Nothing in a listing substitutes for your own checks.
14.9 Disputes about an item, payment, description or transaction are between the members involved. We are not obliged to mediate, adjudicate, compensate, refund or enforce any outcome, and have no power to do so. We may, at our discretion, provide information to a member or a law enforcement authority.
14.10 Paid promotion is purchased through our website and affects prominence only. It is not a recommendation, endorsement, verification or approval of the item, the seller or the description, and does not mean a listing has been checked by us.
14.11 Fees. Private listings are free. Paid promotion (Boost, Featured, Spotlight) is purchased through our website at the prices shown at the point of purchase, which are not subject to VAT, as RevNet is not VAT-registered. Trade and dealer accounts are subject to subscription fees set out at the point of purchase, payable through our website.
14.11A Promotion starts immediately, and you agree to that. When you buy a promotion you are asking us to begin it at once. You agree that once it has run you lose the right to cancel it under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Before it starts you may cancel it for a full refund.
14.11B If a promoted listing is removed. Where we remove or hide a promoted listing because it breaches clause 14.5 or these Terms, no refund is due: you were sold prominence for a listing you were not entitled to publish. Where we remove or suspend a promoted listing for any other reason, we will refund the unused part of the promotion, calculated by the days remaining. If you delete, hide or sell a promoted listing yourself, the promotion ends with it and no refund is due.
14.11C Promotion affects placement only. It does not guarantee views, enquiries, offers or a sale, and it is not a recommendation, endorsement or verification of you or the item. Clause 14.10 applies in full.
14.12 Removal. We may remove any listing, suspend Marketplace access or close an account where we reasonably believe this clause is breached, an item may be stolen or unlawful, or a member's conduct puts others at risk. We will not always give reasons in advance.
14.13 Offers. Where a listing accepts offers, you may propose a price for the item. An offer is an expression of what you are willing to pay, made to the seller. It is not a payment, it is not a reservation, and it does not take the item off the market — the seller may continue to list it, receive other offers, and sell it to somebody else at any time.
14.13A Accepting an offer is between the two of you. If a seller accepts your offer, that is an agreement between the two members about a price. RevNet is not a party to it, does not record it as a contract, does not hold or transfer any money, and will not enforce it, mediate it or compensate either side if it does not go ahead. Clauses 14.2, 14.3 and 14.9 apply in full. Either of you may still walk away; what follows from that, if anything, is a matter between you and is governed by the ordinary law of the country you are in.
14.13B Offers expire. An offer that is neither accepted nor declined lapses seven days after it is made, and lapses immediately if the listing is sold, deleted, hidden, suspended or expires. A lapsed offer is not a rejection and carries no obligation on either side.
14.13C A price rise cancels offers below the new price. If a seller raises the asking price, every open offer below the new price is cancelled automatically and the buyer is told. This is deliberate: an offer is made against a stated asking price, and an offer that survived a rise would be an offer against a listing that no longer exists. Offers at or above the new price are unaffected. Lowering the price cancels nothing.
14.13D We may cancel or remove offers where we remove the listing, where the buyer or seller is suspended, or where we reasonably believe an offer is abusive, fraudulent, or a means of contacting a member who has blocked you.
14.14 Listings expire. A listing expires after a set period, shown on the listing before it lapses, and you are notified before it does. An expired listing is not deleted and can be renewed. Where a paid promotion is running when a listing expires, the unused days are banked and restored, rounded up to the next whole day, when the listing is renewed. Banked days are not refundable, are not transferable to another listing, and have no cash value.
14.15 Saved searches and alerts. You may save a search and be notified when a new listing matches it. Alerts are a convenience and are not guaranteed — a matching listing may not produce one, and a listing that does not match your saved conditions will not. Not every filter available when browsing can be applied to an alert; the summary shown on the saved search states the conditions actually used. You may delete a saved search at any time.
14.16 Watch counts. You may add a listing to your watchlist. The number of members watching a listing is shown publicly and is used to rank listings. Who is watching is not shown to the seller or to anyone else.
14.17 Sold prices. Where a listing is marked sold, we may publish the asking price and the fact of the sale as part of aggregate pricing information shown to other members. We do not publish the buyer, the seller, or any price agreed privately between them. You are told this on the sell form, before you list.
14.18 Verification badges. A badge on a seller means a specific check has been completed, and the badge states which. It is not a statement that the seller is trustworthy, that a listing is genuine, or that a transaction will go as agreed, and clauses 14.6 and 14.16 apply regardless of any badge.
15. Stolen vehicle reports
15.1 What happens when you report. A report creates an alert visible to other members and, unless you choose otherwise, a page publicly accessible on the internet without a RevNet account, showing the registration and the country that issued it, the vehicle's details, the town or area and date of the theft, and any photographs you provide. The exact place the vehicle was taken is never shown: members see an area about 1 km across. The Service also lets you generate a shareable image to circulate outside RevNet.
15.2 Report to the police first. RevNet is not a substitute for reporting a theft to the police. Report the theft to the police where it happened before you report it here, and give us the police reference (in the UK, the crime reference number) as soon as you have one. You can file without it — you will often be reporting before the police have issued one — and add it later from your reports in the app, but the public appeal page is not published until the reference is provided. Until then the alert is visible to RevNet members only. This is our rule, to protect the keeper of a vehicle reported in error; it is not a legal requirement.
15.2A Emails about your report. We email you a copy of your alert when it is published. While no police reference has been added, we also send up to two reminders, about 24 hours and 72 hours after you file. They stop as soon as you add a reference, mark the vehicle recovered, or the alert is taken down.
15.3 Your warranties. By submitting a report you warrant that:
(a) you are the registered keeper or owner, or authorised by them;
(b) the vehicle has genuinely been stolen;
(c) every detail is accurate, in particular the registration and the country that issued it;
(d) you understand that publishing a registration as stolen identifies a specific vehicle, and through it a specific person, who may be entirely innocent.
15.4 False or careless reports. Knowingly making a false report can be a criminal offence. A false or careless report may also be defamatory and may cause serious harm to an innocent person. You are responsible for the content of your report, and you agree to indemnify us against any claim, loss, damage or cost arising from a report you submit that is false, inaccurate, or made without authority.
15.5 Limits. You may file up to three reports in any 24-hour period, and only one live alert may exist for any registration at a time.
15.6 Documentation. If the vehicle is not one in your RevNet garage, you will be asked to provide a document showing it is yours within five working days. An alert without it may be unpublished automatically.
15.7 Recovery. Tell us as soon as the vehicle is recovered so the alert can be closed.
15.8 We do not verify reports. We do not confirm ownership, check the crime reference, or investigate. A report on RevNet is an allegation by a member — not a finding by us or anyone else.
15.9 If your vehicle has been listed in error. If you are the keeper of a vehicle listed on RevNet and believe the report is wrong, contact legal@revnet.club. You do not need a RevNet account and we will not ask you to create one. We will suspend the listing while we look into it, and we aim to respond within 24 hours.
15.10 Sightings. If you believe you have seen a listed vehicle, do not approach it and do not attempt to recover it. Report the sighting to the police. Anything you do beyond that is at your own risk and your own responsibility.
15.11 Your contact number. A report asks for a phone number, and it is required. It is not shown to other members and does not appear on the public page — no member browsing alerts sees it. We hold it so that we can put a verified sighting in touch with you, which is the point at which a report becomes a recovery, and so we can reach you about your own report. We will not pass it to anyone else without asking you first, and it is deleted with your report.
15.12 VIN or frame number. Giving the vehicle's VIN or frame number is optional. It is never shown to anyone — not other members, not the public page, and not in any email — and is kept with your report.
16. Your garage and vehicle information
16.1 You may add vehicles to your garage, including registration, photographs, specification and modifications.
16.2 Registration plates are private. Your registration is not shown to other members, not included in public pages, and not included in shared links. Do not put a registration in a caption, description or message if you do not want it seen.
16.3 Photographs you upload may show your plate. Consider whether you want it visible.
16.4 Vehicle lookups save you typing. The result is informational — verify it against your registration document (in the UK, the V5C).
17. Messaging
17.1 Members may message one another. Messages are stored so both parties have a record.
17.2 Messages are not end-to-end encrypted. We do not read them routinely, but we may access them where we are investigating a report, a suspected scam, a safeguarding concern, or where required by law.
17.3 Deleting a message removes it from your view. The other party may still hold a copy.
17.4 You can block any member. Blocking prevents further messages and hides your content from them.
17.5 Three separate inboxes. SOS chats appear only in SOS, Marketplace chats only in the Marketplace, and other messages in Messages. A location or phone number you send in a chat is seen only by the other people in it — in an SOS chat, that is you and that one helper.
18. Location
18.1 The Service uses your device location to show nearby content, provide navigation, and power features you start yourself.
18.2 Background location. Two features can continue while the Service is in the background or your screen is locked, and only when you start them: convoy location sharing, and sharing your position with someone you are helping through SOS. Neither runs unless you start it, each shows an indicator while running, and each stops when you stop sharing, leave the convoy, the help request ends, or you revoke permission in your device settings.
18.3 Before you start or join a convoy we explain what location sharing does and ask you to agree to it. Your device then asks for "Always" location permission. You may decline the device permission and still take part: your position is shared while the Service is open and your screen is on, and we tell you clearly when it is not reaching the group.
18.3A Turning off live location sharing in RevNet's privacy settings ends your participation in any convoy you are in.
18.4 How we handle location data is set out in our Privacy Policy.
19. Subscriptions, payments and promotions
19.1 Free to use. A personal RevNet account is free.
19.2 Paid features. Trade and dealer accounts, business listings and listing promotion are paid and purchased through revnet.club. Prices are shown before you buy and are not subject to VAT, as RevNet is not VAT-registered. If we become VAT-registered we will say so at the point of purchase and prices will be shown inclusive of VAT.
19.3 Event tickets are purchased in the app; clause 13 applies.
19.4 Payment processing is by Stripe. We do not store your card details.
19.5 Renewal. Subscriptions renew automatically unless cancelled before the renewal date. Cancel any time from your account. Cancelling stops future charges; it does not refund the current period.
19.6 Consumer cancellation rights. Where you buy a digital subscription as a consumer you normally have 14 days to cancel under the Consumer Contracts Regulations 2013. Where you ask us to begin the service within that period and we do, you may lose that right, and we tell you so before you buy. See our Refund and Cancellation Policy.
19.7 Price changes. We give at least 30 days' notice of any price change affecting a subscription you hold, and you may cancel before it takes effect.
19.8 Failed payment. We may suspend paid features until it is resolved.
19.9 Sponsored placements. We may show placements paid for by businesses — for example a featured business in a list, or on an event or route page. Every paid placement is labelled "Sponsored". A sponsor pays for the placement only: it is not a recommendation by us, and clause 11.2 applies to a sponsor exactly as to any other business. Sponsored placements are chosen by the area and content you are viewing, not by tracking you (Privacy Policy, 12.5). Any offer a sponsor makes is the sponsor's, on the sponsor's terms.
20. Business and trade accounts
20.1 This clause applies where you use RevNet in connection with a business — as a trade or dealer seller, listed service business, club administrator, or event organiser selling tickets. Trade and business accounts may also be subject to their own terms at the point of purchase (clause 3.3).
20.2 You may access member information only for the RevNet functionality you are using. You may not export, scrape, harvest, retain outside RevNet, sell, or use for your own marketing any personal data obtained through the Service.
20.3 Where you obtain a member's contact details through RevNet — a buyer's message, an attendee's booking — you may use them for that transaction and nothing else. You may not add anyone to a mailing list.
20.4 You are responsible for complying with data protection law for any personal data you process for your own purposes.
21. Intellectual property
21.1 The Service, including its software, design, photography, branding and the RevNet name and logo, belongs to us or our licensors. Nothing here transfers any of it to you.
21.2 You may use the Service for its intended purpose. You may not copy, modify, distribute, sell, licence or create derivative works from any part of it.
21.3 Third-party rights. Vehicle manufacturer names, model names and marks are the property of their owners and are used only to describe vehicles. Their use does not imply affiliation with, endorsement by, or sponsorship from those owners.
21.4 Mapping. Map data is provided by third parties and is subject to their terms and attribution requirements.
21.5 Infringement. If you believe content on RevNet infringes your intellectual property, contact legal@revnet.club with details of the work, the location of the content, and a statement that you are the rights holder or authorised to act for them.
21.6 Openly licensed photographs. Some photographs on RevNet are not ours: they are published by their authors under open licences, such as Creative Commons licences, and we use them under those licences. Where a licence requires it, we credit the author and the licence on or beside the photograph, and every such photograph is listed with its author, licence and source at revnet.club/credits. We may have edited them — cropped them, resized them, or added the credit. Those photographs are not licensed to you by these Terms; if you want to reuse one, the author's licence applies, not ours. If you are the author of a photograph and believe we have used or credited it wrongly, contact legal@revnet.club and we will correct or remove it.
22. Third-party services and links
22.1 The Service relies on third-party providers including mapping, payment, email and hosting. We are not responsible for their availability or performance.
22.2 The Service may link to third-party websites. We do not control them and are not responsible for their content or their handling of your data.
23. Suspension, termination and moderation
23.1 You may stop using the Service at any time, and delete your account from Settings.
23.2 We may suspend or close your account, remove content, or restrict access where we reasonably believe:
(a) you have breached these Terms or the Community Guidelines;
(b) your conduct puts a member, a third party, or us at risk;
(c) you have used the Service unlawfully;
(d) you have made a false stolen-vehicle report;
(e) you have attempted to defraud another member;
(f) you are under 16.
23.3 Where we can, we tell you why and give you a chance to respond. In serious cases — safety, fraud, illegality, or risk to a third party — we may act immediately and without notice.
23.4 Appeal. If you believe we have acted wrongly, contact legal@revnet.club. We will review the decision and respond.
23.5 What happens to your content. On deletion we remove your profile, vehicles, routes, listings, messages, saved items and uploaded images. Some things remain: content another member has saved or shared; messages in the other party's copy; records we must keep for legal, tax or dispute purposes; and backups until overwritten.
23.6 Clauses that by their nature survive termination do so, including 6.3, 14, 15.4, 21, 24, 25, 26 and 30.
24. Disclaimers
24.1 The Service is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free, or that any defect will be corrected.
24.2 We do not warrant the accuracy, completeness or currency of any content, including routes, places, opening hours, descriptions, photographs, listings, service listings, reviews, event details and prices, vehicle information or the stolen-vehicle register — whether it was added by a member, an organiser, a business, or by us from public sources (4.6).
24.3 We do not warrant that location, navigation or live position data will be accurate, current or delivered at all.
24.4 We give no warranty as to the conduct, honesty, competence or safety of any member.
24.5 Nothing in this clause limits any warranty or right that cannot lawfully be excluded, including your statutory rights as a consumer.
25. Limitation of liability
25.1 What we do not exclude. Nothing in these Terms excludes or limits our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any liability that cannot lawfully be excluded or limited, including under the Consumer Rights Act 2015.
25.2 What we are not liable for. Subject to 25.1, we are not liable for:
(a) anything done or not done by another member — a seller, buyer, organiser, club, business, or someone who requests or offers help;
(b) loss, injury or damage arising from your use of a route, a visit to a place, attendance at an event, participation in a convoy, or a meeting arranged through the Service;
(c) the condition, description, title or legality of anything bought or sold through the Marketplace;
(d) any transaction, payment or dispute between members;
(e) any loss arising from reliance on the stolen-vehicle register;
(f) any failure of, delay in, or absence of a response to an SOS request;
(g) any inaccuracy in, or failure of, navigation, directions or a displayed speed limit;
(h) loss of profit, revenue, business, goodwill, opportunity or anticipated saving;
(i) indirect or consequential loss;
(j) any inaccuracy in information we have added from public sources in good faith (4.6), including event details and prices, opening hours, descriptions and photographs of places, and business details.
25.3 Cap. Subject to 25.1, our total liability to you in any 12-month period is limited to the greater of the amount you paid us in that period and £100.
25.4 These limits reflect that the Service is free to most members, and that we are a platform, not a party to what members do with it.
26. Indemnity
26.1 You agree to indemnify us against any claim, demand, loss, damage, cost or expense (including reasonable legal fees) arising from:
(a) your breach of these Terms;
(b) Your Content;
(c) a stolen-vehicle report you submit that is false, inaccurate or unauthorised;
(d) anything you sell or buy through the Marketplace;
(e) an event you organise;
(f) your unlawful use of the Service;
(g) a claim you submit for a place, an event or a business, including any photograph or information you provide with it.
26.2 This does not apply to the extent a claim arises from our own breach or negligence, and does not apply where you use the Service as a consumer other than in respect of 26.1(c).
27. Privacy
27.1 Our Privacy Policy explains what personal data we collect, why, and what your rights are. It forms part of your agreement with us.
27.2 We are the data controller for personal data processed through the Service. Where you use the Service in the course of a business you may be a controller in your own right for data you collect from other members, and you are responsible for complying with data protection law in that capacity.
28. App Store terms
The following applies where you obtained RevNet through the Apple App Store. Where these Terms conflict with Apple's Licensed Application End User Licence Agreement, the more restrictive terms apply to your use via the App Store.
28.1 These Terms are between you and REVNET LTD only, not with Apple Inc. ("Apple"). Apple is not responsible for the RevNet app or its content.
28.2 Your licence is limited to a non-transferable licence to use RevNet on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that RevNet may be accessed by other accounts associated with you via Family Sharing.
28.3 RevNet, not Apple, is solely responsible for maintenance and support. Apple has no obligation to furnish any.
28.4 RevNet, not Apple, is solely responsible for any product warranties, express or implied, to the extent not effectively disclaimed. If RevNet fails to conform to an applicable warranty you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are RevNet's sole responsibility.
28.5 RevNet, not Apple, is responsible for addressing any claim by you or a third party relating to the app or your possession and use of it, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
28.6 In the event of a third-party claim that the app infringes intellectual property rights, RevNet, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
28.7 Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and on your acceptance Apple has the right to enforce them against you as a third-party beneficiary.
28.8 You must comply with all applicable third-party terms when using RevNet, including the App Store Terms of Service.
28A. Google Play terms
The following applies where you obtained RevNet through Google Play.
28A.1 These Terms are between you and REVNET LTD only, not with Google LLC or its affiliates ("Google"). Google is not responsible for the RevNet app or its content.
28A.2 Your use of RevNet is also subject to the Google Play Terms of Service. Where these Terms conflict with them in respect of your acquisition of the app, the Google Play Terms of Service govern that acquisition.
28A.3 RevNet, not Google, is solely responsible for maintenance and support, and for addressing any claim that the app or your use of it infringes a third party's rights or fails to conform to any legal or regulatory requirement.
28A.4 Google is not responsible for investigating, defending, settling or discharging any claim relating to the app.
28A.5 Google has no obligation to provide a refund. Refunds for anything purchased through Google Play are governed by Google's own policies.
29. Changes to these Terms
29.1 We may update these Terms as RevNet changes. The current version is always available in the Service and at revnet.club, with the date it took effect.
29.2 Continuing to use the Service after a change takes effect means you accept it. If you do not accept, stop using the Service; you may delete your account at any time.
29.3 Telling you about changes. Where a change materially affects your rights or obligations, we tell you in the app or by email before it takes effect, and the app shows you what has changed. Changes needed for legal or safety reasons may take effect immediately.
30. Complaints, contact and governing law
30.1 Complaints. Contact hello@revnet.club. We aim to acknowledge within two working days and respond substantively within ten.
30.2 If your complaint concerns content or moderation, contact legal@revnet.club. Our Community Guidelines explain how we handle reports and appeals.
30.3 If your complaint concerns personal data, our Privacy Policy explains how to complain to us and to the Information Commissioner's Office.
30.4 Governing law. These Terms and any dispute arising from them are governed by the law of England and Wales.
30.5 Jurisdiction. The courts of England and Wales have exclusive jurisdiction, subject to 30.6.
30.6 If you are a consumer. Nothing in 30.4 or 30.5 deprives you of the protection of the mandatory consumer law of the country where you live, or of any right you have to bring proceedings in your local courts. If you are a consumer resident elsewhere in the United Kingdom, or in a country of the European Economic Area, you may bring proceedings in your local courts and you keep the benefit of your local consumer protections.
31. General
31.1 Entire agreement. These Terms, the Privacy Policy, the Community Guidelines and any separate terms you agree with us for a business or trade account are the whole agreement between us about the Service.
31.2 Severance. If any provision is unenforceable, the rest continues in force.
31.3 No waiver. If we do not enforce a right, that is not a waiver of it.
31.4 Assignment. You may not transfer your rights. We may transfer ours, for example on a sale or reorganisation, provided your rights are not adversely affected.
31.5 Third parties. Other than Apple under clause 28 and Google under clause 28A, nobody other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
31.6 Force majeure. We are not liable for a failure caused by something outside our reasonable control.
31.7 Notices. We may contact you by email, push notification, or in the Service. Contact us at hello@revnet.club.
REVNET LTD · Company number 17054158
Unit 29 Highcroft Industrial Estate, Enterprise Road, Horndean, Waterlooville, Hampshire, PO8 0BT
hello@revnet.club · legal@revnet.club · revnet.club
